Privacy policy
Privacy Policy
Effective Date: 2024
Never old is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase from our store.
1. Information We Collect
1.1. Personal Information: We collect personal information that you provide to us when you:
- Create an account
- Place an order
- Subscribe to our newsletter
- Participate in surveys or promotions
- Contact our customer service team
1.2. Types of Personal Information: This may include your name, email address, phone number, shipping address, billing address, payment information, and any other information you choose to provide.
1.3. Automatic Information: We collect certain information automatically when you visit our website, such as your IP address, browser type, device information, and browsing behavior.
2. How We Use Your Information
2.1. Order Processing: To process and fulfill your orders, including shipping and payment processing.
2.2. Customer Service: To provide customer support and respond to your inquiries. 2.3. Marketing: To send you promotional materials and newsletters if you have opted-in to receive them.
2.4. Improvement: To improve our website, products, and services based on your feedback and usage patterns.
2.5. Legal Obligations: To comply with legal requirements and protect our legal rights.
3. Sharing Your Information
3.1. Service Providers: We may share your information with third-party service providers who assist us with various tasks, such as payment processing, shipping, email distribution, and marketing. 3.2. Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as subpoenas or court orders. 3.3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. Cookies and Tracking Technologies
4.1. We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content.
4.2. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
5. Data Security
5.1. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
5.2. While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
6. Your Rights
6.1. Access and Correction: You have the right to access and update your personal information at any time by logging into your account or contacting us.
6.2. Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
6.3. Data Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
7. Children's Privacy
7.1. Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
8. Changes to This Privacy Policy
8.1. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices: please contact our customer service team at neverold@info or our Instagram account @neverold___
Thank you for choosing NEVER OLD. We appreciate your trust and are committed to protecting your privacy.